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FAQ

  • Can you describe the album?
    The albums are handcrafted with meticulous attention to detail, right from the binding to the cover wrapping and name personalization. We take great care in using only the highest quality materials, such as thick paper and faux suede fabric, to ensure each album is not only visually stunning but also durable and long-lasting. These premium materials add true value to our albums, making them a worthwhile investment for anyone looking to preserve cherished memories in a beautiful and meaningful way.
  • Are these albums handmade?
    Yes, each of our baby books is handcrafted. From the section-sewn binding to the cover wrapping and name personalization, every detail reflects our commitment to quality and craftsmanship.
  • Can I personalize the book with the baby's name
    Absolutely, we take personalization to heart. You can choose to have the baby's name, date of birth, a family logo, or even a short meaningful sentence printed on the cover. This level of customization truly makes each album personal, unique, and a special keepsake for cherished memories.
  • What's inside the book?
    We've designed our milestone photo albums to capture all your baby's special moments. The album structure guides you through each important milestone, ensuring you never miss a thing. It comes with plenty of pages, allowing you the creative freedom to add your own personal touch. Whether you're passionate about writing stories or simply want to document your baby's journey in pictures and notes, our photo album provides ample space for you to make it truly your own. This isn't just a photo album - it's a personalised journey through your child's most precious memories.
  • How long do your albums last?
    Our albums are designed to be long-lasting keepsakes. The high-quality materials and craftsmanship that go into each album ensure it can be cherished for years to come.
  • How long does delivery take within the UAE?
    For orders within the United Arab Emirates, your delivery should arrive within 3-4 working days from the date of your order.
  • Do you offer international shipping?
    Yes, we extend our service to all GCC countries as well as worldwide. Please note that for international shipments, delivery may take up to 9 days from the date of dispatch.
  • Are there any additional fees for international shipping?
    Please be aware that additional customs duties or taxes may apply based on the regulations of your country. We advise you to check your local customs policies to avoid any unexpected charges.
  • What payment methods do you accept?
    We accept online payments through Stripe, which allows you to use your credit or debit cards. We also offer a Cash on Delivery (COD) payment option for customers within the United Arab Emirates, Apple Pay, and Google Pay.
  • Can I pay for my order when it arrives?
    Yes, we offer a Cash on Delivery (COD) payment option, but please note that this service is only available to customers within the United Arab Emirates.
  • What if the item I receive is damaged?
    We prioritize your satisfaction. If the item you receive is damaged, please contact us within 14 days from the day the order was received. We are happy to arrange a replacement or a refund, as per your preference.
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